Say hello to the human way of measuring success
Published 25-JUN-2020 09:10 A.M.
4 minute read
Hey! Looks like you have stumbled on the section of our website where we have archived articles from our old business model.
In 2019 the original founding team returned to run Next Investors, we changed our business model to only write about stocks we carefully research and are invested in for the long term.
The below articles were written under our previous business model. We have kept these articles online here for your reference.
Our new mission is to build a high performing ASX micro cap investment portfolio and share our research, analysis and investment strategy with our readers.
Click Here to View Latest Articles
“People seem to get used to anything, and it is a short step from adaptation to attachment.”
― Lionel Shriver
Why is it that we humans become so attached to an object, process or even another human being?
I remember my brother’s rug. he called it 'bluey' and he was attached to it every minute of the day for the first four years of his life - until mum and dad left it behind in a hotel when on a family holiday. Even my now adult children as youngsters had strong attachments to their 'blankey': they would hold onto it tightly and rub the corner whilst sucking their thumbs and eventually peacefully falling into slumber.
They had become very used to the comfort and safety that came from a sense of certainty. It took time and many tantrums for them to adapt once it was time to move on from the “blankey” because their attachment was so strong to it. We even had to give them a small square of the original material to help them adapt to a new way.
What if we looked at our learnings from COVID in the same way and applied these to our future measures of business success? What if today's 'blueys' and 'blankeys' in the form of transactional KPIs that many have become attached to for comfort and safety sake, were adapted to include a new way of measuring success?
Whilst we may not see actual tears, I’m sure there would be some tantrums thrown by those who have become so used to weekly measures and the 'can’t measure can’t manage' ethos that they would feel threatened and unsafe in a more human world.
But wait, what if we kept a small square of the 'blankey' to assist in the adaptation process whilst introducing a whole new range of human measures of success? Imagine the power of bringing together the transactional measures we are used to with the recently discovered human measures that we can adapt to? Could a few new inputs combined with some useful old ones totally change the way your business was viewed by your employees, clients and shareholders?
Keep only those small squares of material that have served you well to monitor the financial health of the business and add in some human measures to motivate the humans in your business to understand the importance of both 'being' and 'doing' in creating sustainable success.
So, what are the adaptations we could make form of behaviours that have appeared that we could add to the legacy? The measures more related to how we choose to be or what I refer to as Humannovation. The human behaviours that have been demonstrated in times of a crisis. Here’s a list of them to consider:
● Building Deeper Human Connection
● Creating a Strong Sense of Belonging to Team or “Tribe”
● Giving and Receiving Thanks
● Giving and Receiving Help
● Showing Care
● Having Fun
● Practising Curiosity
● Developing Resilience
You see I’m a believer – as someone who has experimented with humanising success measures – that the act of 'being' creates more productive and efficient 'doing' in a workplace. We are after all human beings not human doings.
Being aware of the importance of being more deeply connected, thankful, helpful, curious, caring, resilient and joyful gives we humans a shot of oxytocin, and as a result of this research has proven that it helps to form trust between individuals, teams and across organisations.
These are the 'doing' measures to consider such as:
- Face to face client visits
- Projects delivered on time and budget
- Performance Reviews
- On Time Delivery of Product
- Service Standards Met
- Cost of Goods
These 'doing' activities when combined with a heightened awareness of 'being' or how we show up will improve as employees feel safe as they adapt to a new way of measuring success, reduce their attachment to their security blanket and ultimately become more engaged.
Now is a perfect time to adapt by discarding a lot of the old safety net transactional KPIs and combining them with a more human way of determining success. We have seen them working in the past three months so why go back to your security blanket – what are you scared of?
Will you put #beingbeforedoing and practice Humannovation?
Are you ready to leave your safety blanket behind and adapt to a more human way.
It’s not a scary as you might think?
General Information Only
S3 Consortium Pty Ltd (S3, ‘we’, ‘us’, ‘our’) (CAR No. 433913) is a corporate authorised representative of LeMessurier Securities Pty Ltd (AFSL No. 296877). The information contained in this article is general information and is for informational purposes only. Any advice is general advice only. Any advice contained in this article does not constitute personal advice and S3 has not taken into consideration your personal objectives, financial situation or needs. Please seek your own independent professional advice before making any financial investment decision. Those persons acting upon information contained in this article do so entirely at their own risk.
Conflicts of Interest Notice
S3 and its associated entities may hold investments in companies featured in its articles, including through being paid in the securities of the companies we provide commentary on. We disclose the securities held in relation to a particular company that we provide commentary on. Refer to our Disclosure Policy for information on our self-imposed trading blackouts, hold conditions and de-risking (sell conditions) which seek to mitigate against any potential conflicts of interest.
Publication Notice and Disclaimer
The information contained in this article is current as at the publication date. At the time of publishing, the information contained in this article is based on sources which are available in the public domain that we consider to be reliable, and our own analysis of those sources. The views of the author may not reflect the views of the AFSL holder. Any decision by you to purchase securities in the companies featured in this article should be done so after you have sought your own independent professional advice regarding this information and made your own inquiries as to the validity of any information in this article.
Any forward-looking statements contained in this article are not guarantees or predictions of future performance, and involve known and unknown risks, uncertainties and other factors, many of which are beyond our control, and which may cause actual results or performance of companies featured to differ materially from those expressed in the statements contained in this article. S3 cannot and does not give any assurance that the results or performance expressed or implied by any forward-looking statements contained in this article will actually occur and readers are cautioned not to put undue reliance on forward-looking statements.
This article may include references to our past investing performance. Past performance is not a reliable indicator of our future investing performance.