Vonex launches new phone software to its PBX clients

By Megan Graham. Published at Oct 30, 2018, in Technology

Telecommunications innovator Vonex Ltd (ASX:VN8) has launched its new Vonex Phone app for iOS, Android, Windows and Mac, an app underpinned by CounterPath Corp’s (NASDAQ: CPAH) Bria software.

The launch represents the first initiative under VN8’s joint marketing and distribution agreement with CounterPath, devised in August 2018.

Users of Vonex-hosted phone systems are now able to download the mobile app software free of charge, allowing them to be connected to their business phone systems anywhere in the world via WiFi or mobile data. They can also download the desktop software free of charge for use within the web browser.

The Vonex Phone app provides access to the full suite of features available on the hosted private branch exchange (PBX) platform including:

- Making and receiving calls from a landline number

- Access to full call history and contacts

- Sending instant messages to other users

- Music on hold

- Managing calls via auto attendants

“The Vonex Phone app is a great addition to Vonex’s PBX offering. For the first time, it enables true mobility of the landline number, and demonstrates one of the many upgrades that allow for a move away from traditional telephone networks to a cloud-based phone system,” Vonex Managing Director Matt Fahey said regarding today’s launch.

“We are pleased that rapid progress following our joint initiative agreement with Counterpath has empowered Vonex to fast track release of this new product across four different operating systems. Vonex Phone is backed by our real time support, with average wait times of just 30 seconds to the support team. We expect this to be a popular, easy-to-use product which will generate additional revenue from existing users as an extra subscription, and from new customers who require desktop and mobile solutions for their phone system.”

The license key held by VN8’s users, giving them access to the Vonex Phone app, will allow two separate devices to use the app simultaneously. Further, Vonex Phone is available for rapid, simple activation through VN8’s proprietary Sign on Glass provisioning platform.

User interface of the Vonex Phone app.

VN8 are also offering a range of subscription plans via its retail division, where users can pay for phone calls on a per minute or per call basis, or via a recurring monthly subscription which includes unlimited calls.

When sold through Vonex’s Wholesale (white label) division, the product should generate more wholesale PBX registration fees for each device that is registered to the platform.

Given that the new app is an ‘enterprise grade solution’, it will be an option for enterprise and government clients, where high scalability, mobility and unified communication systems are all key drivers of adoption. This could potentially open up new sales opportunities for the small cap.

Earlier this month, VN8 provided a promising update on its revamped Channel Partner program, which is designed to facilitate continued growth through the ongoing rollout of the National Broadband Network (NBN).

The update included the news that the company has successfully implemented its nationwide Channel Partner recruitment and training program, and consequently gained 12 Partners in the first quarter of FY19 and has since added a further six Partners in the second quarter of FY19 to date.

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