Flamingo appoints experienced executive as new head
The Board of Flamingo Ai Ltd (ASX:FGO), has opted for an internal appointment in replacing founder and managing director, Dr Catriona Wallace, who is transitioning out of the chief executive role.
Flamingo Ai is an Enterprise SaaS company in the Artificial Intelligence (AI) field, providing a Machine Learning platform and capabilities that include VIrtual FAQ and Knowledge Retrieval Assistants and VIrtual Assistants for simple to complex workflows.
Current chief operations officer Olivier Cauderlier has been appointed as chief executive officer effective 11 July, 2019.
Wallace will take up the role of founder and head of business development, and she will also remain on the Flamingo Ai Board.
Having previously occupied the COO position, Cauderlier brings important operational experience to the role.
Cauderlier brings significant experience to the role
Flamingo’s management noted that Cauderlier is an experienced C-suite leader, referring to his proven success in managing companies at a corporate level in order to grow and transform their SaaS businesses.
Having worked across a broad range of geographic markets including Europe, Africa and Asia Pacific, Cauderlier has strong technical knowledge, product management and enterprise sales expertise.
Cauderlier previously worked as the COO for IPScape, a customer experience and SaaS contact centre company where he played a significant role in the company’s transformation.
During her period as chief executive Wallace led the business through its various growth and transition phases including the establishment of the company in the US and its listing in Australia.
Wallace has also been the primary force in the company winning marquee accounts such as Nationwide and HSBC.
Importantly, Wallace and Cauderlier have been working closely over the last few months and have a very positive relationship and highly complementary skill set.
Wallace’s experience will be put to good use in focusing on important areas of the business related to customer engagement and business development.